Frequently Asked Questions
Reliable Answers to Our Most
Common Questions
We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.
Your First Order!
Why should I have my carpets cleaned?
Your carpet’s life can be extended just from a routine professional cleaning. Many carpet manufacturers require this when it comes to satisfying the integrity of their warranties. When cleanings are avoided, you’re susceptible to holding in even more dust, dirt, dander and allergens. Getting regular cleanings can restore the original look and luster of your carpet.
How often should I have my carpets cleaned?
It depends on the household. If your home has children, pets, smokers, or just a large family in general, you will need a cleaning more often than the alternative. Usually, it’s about every six to twelve months.
How long will it take for my carpet to dry?
On average, it takes about five to seven hours. Humid days may take your carpets longer to dry.
Will the cleaning take care of the carpets odours
Our cleaning process will remove most, if not all, of the usual odors. Some other odors that are more stubborn, like from pets, can linger, which can be knocked out with a deodorizer.
Why should I clean my drapes?
All Drapes, Curtains and Blinds are filters absorbing airborne pollutants, dust and allergens due to constant airflow. This creates a fertile environment for dust mites and other harmful organisms for infectious disease transmission. Embedded dirt and moisture combine with sunlight to produce dry rot. Fumes from furnaces and fireplaces and food odors contain airborne chemicals which oxidize to form a mild acid when combined with Oxygen & Moisture. Even drapes not visibly dirty require regular cleaning to prolong their lifespan. Without cleaning, the lifespan of your drapes is shortened considerably.
How should I clean my Carpets?
The correct answer depends on fabric type, while you can check the manufacturer’s instructions; most manufacturers’ list dry clean only because it is causes the least shrinkage. Most curtains will not respond well to either washing or traditional Dry Cleaning, causing shrinkage, and fabric damage.
Does WeClean have a pick up and delivery Service?
Yes, we have free pick-up and delivery within Nairobi.
Does carpet cleaning make your carpets wear faster?
Not at all; it can be quite the opposite. The buildup of dirt and other soil acts like an abrasive to your carpet, and wears it down. Professional carpet cleaning restores life, color and volume to your carpets and fabrics.
Ask Your Question
We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.
