FAQ

WeClean is consistently ranked among the best cleaning companies in Nairobi Kenya due to our professional team, modern equipment, 100% satisfaction guarantee, and reliable free pickup & delivery service. We specialize in office cleaning, house cleaning, carpet cleaning, and upholstery cleaning with transparent pricing and eco-friendly products.

Your carpet’s life can be extended just from routine professional carpet cleaning. Many carpet manufacturers require routine professional cleaning when it comes to satisfying warranty integrity. When cleanings are avoided, fibers trap dust, dirt, dander, and allergens. Regular cleaning restores the original look, hygiene, and luster of your carpet.

It depends on the household. If your home has children, pets, or high foot traffic, cleaning every six months is recommended. For standard homes and low-traffic areas, every six to twelve months keeps carpets pristine.

WeClean combines over 5 years of hands-on experience, state-of-the-art automated equipment in our specialized workshop, free pickup and delivery across Nairobi, and a 100% money-back satisfaction guarantee.

We serve all major areas in Nairobi including Westlands, Kilimani, Karen, South C, Lavington, Parklands, Rongai, Kileleshwa, Muthaiga, Embakasi, and surrounding suburbs. We offer free pickup and delivery for carpet, sofa, and upholstery cleaning.

With our automated extraction facility, carpets are delivered to your door 100% dry and ready to use! If cleaned on-site, carpets typically dry within 5 to 7 hours depending on weather and humidity.

Our deep cleaning and specialized deodorizing process removes standard household odors as well as stubborn pet odors and damp smells, leaving your carpets clean, fresh, and sanitized.

Yes! While standard turnaround is 24 to 48 hours with free collection and delivery, we offer a dedicated express same-day cleaning service that returns your cleaned carpets or garments in less than 8 hours for urgent orders.